Anyone with children has probably experienced a crazy shopping expedition to find the "hot toy" at holiday time. Video game fanatics wait in long lines, late at night, to purchase the newest edition of high tech gaming equipment. These last few days have seen a flourish of talk regarding the newest high tech cell phone about to enter the market. Believe it or not, a similar scenario can occur with binoculars and especially with Nikon's much loved 8x42 Monarch binoculars. We take backorders for the Monarch and when the new shipment of binoculars arrive, we fill the backorders then place the rest on our website for our customers to order. It doesn't take long before the Monarchs have flown off the shelves and we have to offer our customers the option of a backorder.
Nikon has a lot of great products with bright optics which appeal to a large segment of the sport optics buyers. I would love to have a pair of the Nikon Premier LX L 8x20 compact or the mid-size 8x32. Visitors to the Eagle Optics Showroom always enjoy the high performance of the Nikon Prostaff 20-60x80 spotting scope. Looking for a porro prism binocular? Nikon offers what is considered to be the best porro prism binocular a in the Nikon Premier SE 8x32 or 10x42. Nikon's outstanding performance makes it easy to see why consumers like their products.
So, what happens when you check our website and find us to be out of stock on a particular item, be it Nikon, Swarovski, Pentax or Bushnell? Our webpage asks you to call us and for a good reason. We may know the manufacturer has just sent a shipment of items or a truck load of sport optics may have just arrived at our warehouse with the item you need. If a binocular or spotting scope are not available, we can take a backorder and obtain an estimated time of arrival. When the manufacturer has items in stock, we usually receive our order in 10-14 days. If the manufacturer is out of stock and you are in a hurry for the item, it becomes a little trickier. It is for all these reasons we ask you to call or email us.
When you're in a time crunch and we cannot obtain a specific product by your deadline, we have many different binoculars, spotting scopes or tripods to choose from. Calling us allows our staff to offer their expertise in finding a similarly performing (and sometimes a better suited to your needs) product. For example, if you need a Nikon Monarch today but don't have time to wait for a backorder, our staff has access to many 8x42 binoculars. In a comparable price range we can select from Audubon, Burris, Bushnell, Celestron, Eagle Optics, Pentax, Stokes Birding Series, Swift, and Vortex. We are sticklers for detail and will physically compare binoculars for the pros and cons of each one's optics and its overall design. Different shipping options can guarantee you will receive the order on time
Despite our best efforts, when it comes to optical quality, the decision finally comes down to "the eye of the beholder". Once you receive your order we ask you to retain the original packaging, as you have 30 days to make sure you are completely satisfied. Maybe your eyes don't like the color tones of a particular optic or the ergonomics aren't right for you. Maybe the eye relief or interpupillary distance isn't the proper amount for you. These are classic examples of why Eagle Optics 30 day money back guarantee is so valuable to our new and returning shoppers. We will refund the full purchase price of your return as long as it is returned in new condition (you cover cost of return shipping). No restocking fees at Eagle Optics.
Although we do our best to stay in stock on items, it is not uncommon for manufacturers to have a popular item on backorder. Call us at 1-800-289-1192 for suggestions on binoculars with similar performance capabilities. If we can't find one to your satisfaction we will do our best to get you the binocular you want. Another reason to call---sometimes we have in-store specials which can be offered to customers over the phone. We look forward to helping you with your purchase. We promise you excellent customer service and no crazy late night waiting in line!
Eagle Optics Staff